Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labor
Service Description:
24x7x4 Hour
Service Details:
Remote problem diagnosis and support:
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
4-hour on-site response 24x7x365:
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
Provided Support:
Remote Diagnosis
Service Availability:
24 x 7
Service Response Time:
4 Hour
Service Location:
On-site
Service Duration:
1 Year
Product Supported:
- ProLiant DL165 G5
