Cisco C3750X-48-S-E Products
Frequently Asked Questions
What is the Xenon Ultra 1962h designed for?
The Xenon Ultra 1962h is a cordless Bluetooth® handheld barcode scanner built specifically for healthcare environments. It enables clinicians to perform fast, accurate, and reliable barcode scanning on patient wristbands, medication labels, and IV bags—helping improve care efficiency while reducing errors
How does the Xenon Ultra 1962h support infection control?
Every 1962h model features disinfectant-ready antimicrobial housings that can be safely cleaned with a wide range of disinfectants without damaging the device. The scanner’s smooth, sealed design minimizes crevices where germs could accumulate, supporting hospital hygiene protocols
What power options are available for the Xenon Ultra 1962h?
The scanner supports two interchangeable power options: - A 3300 mAh lithium-ion battery providing up to 80,000 scans per charge and about 22 hours of operation. - A battery-free supercapacitor option that charges fully in under 60 seconds and delivers 450 scans per charge. Both options are available in contact or contactless configurations, giving healthcare teams flexibility across mixed fleets
How far can the Xenon Ultra 1962h communicate via Bluetooth?
It uses a 2.4 GHz Bluetooth v4.2 radio with Adaptive Frequency Hopping to minimize interference. - Class 1 range: up to 100 m (328 ft) line of sight (default) - Class 2 range: programmable to 10 m (33 ft) The scanner also supports Bluetooth Low Energy (BLE) mode for extended battery efficiency
What scan performance can users expect?
The scanner features a 1280 × 1080 pixel imager with motion tolerance up to 4 m/s and a field of view of 42° × 36°. It can read 1D, 2D, PDF, Postal, Digimarc, DOT Code, and OCR symbologies—even from low-contrast or damaged barcodes. Its green-dot aimer improves targeting for faster bedside workflows
What is the warranty coverage for the Xenon Ultra 1962h?
Honeywell provides the following warranty terms: - Scanner: 3 years - Supercapacitor: 5 years - Lithium-ion battery pack: 1 year These warranties ensure long-term reliability and lower total cost of ownership for healthcare organizations. BarcodesInc also offers service and support options