Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
24x7x4 Hour
Service Details:
SMARTnet 24x7x4:
- Advance Replacement parts on a Four-Hour Response basis twenty-four (24) hours per day, seven (7) days per week, including Cisco-observed holidays.
Provided Support:
- Hardware Maintenance
- Software Maintenance
- Parts Replacement
- Software Upgrade
- Software Update
- Phone Support
- Diagnosis
- Web Knowledge Base Access
Service Availability:
- 24 x 7 Web Knowledge Base Access
- 24 x 7 Phone Support
- 24 x 7 Parts Replacement
Service Response Time:
4 Hour - Parts Replacement
Service Duration:
1 Year
Product Supported:
Cisco Catalyst 3650 24 Port PoE 4x1G Uplink IP Base: WS-C3650-24PS-S
Region Availability:
US
